Privacy policy
Last updated: June 16, 2026
This policy explains how [COMPANY NAME] (“AxialNest”, “we”) processes personal data when you visit this website or use our 3D product viewer and editor app for Shopify.
1. Data controller
Controller: [COMPANY NAME]
Address: [REGISTERED ADDRESS]
Contact: privacy@axialnest.com
2. What data we collect
- Store data (app customers): store name, domain, plan and app settings needed to provide the service.
- Contact data: name and email when you write to us or sign up.
- Usage and technical data: page views, device and browser type, and 3D viewer performance information, in aggregate.
AxialNest does not need or store end-shopper payment data: transactions are handled by Shopify.
3. Purpose and legal basis
- Provide and maintain the service — performance of a contract.
- Support and communication — legitimate interest / consent.
- Improve the product and measure performance — legitimate interest.
- Comply with legal obligations — legal obligation.
4. Providers and third parties
We only share data with providers that help us operate the service, under the corresponding data processing agreements:
- Shopify — the platform the app runs on.
- Hosting provider — hosting of the website and the app.
- Google (model-viewer) — the 3D viewer loads from a CDN; your browser may connect to it to download the component.
5. Cookies
This site uses only strictly necessary cookies. If we add analytics or marketing in the future, we will request your prior consent through a cookie banner.
6. Retention
We keep data while you are a customer or user and, afterwards, for the applicable legal periods. When it is no longer needed, we delete or anonymize it.
7. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to privacy@axialnest.com. You may also lodge a complaint with the competent supervisory authority.
8. International transfers
If any of our providers process data outside the European Economic Area, this is done with appropriate safeguards (for example, the European Commission’s Standard Contractual Clauses).
9. Changes to this policy
We may update this policy to reflect legal or service changes. The current version will be published on this page with its update date.
10. Contact
For any privacy questions, write to privacy@axialnest.com.
This document is a starting template and does not constitute legal advice. Have it reviewed by a professional before publishing.